The Advisory, Conciliation and Arbitration Service (ACAS)

The Advisory, Conciliation and Arbitration Service (ACAS) is the British government’s department responsible for increasing harmony between communities and industry. Tracing its origins back to the end of the 19th Century, the rise of ACAS firmly correlates with the rise of labour rights and civic rights in Britain.

ACAS currently functions as an advisory body, acting as a mediator between employers and employees via trade unions. Every year, ACAS is involved in important disputes across several prominent industries. With eleven robustly staffed regional centres across England, Scotland and Wales, ACAS’s importance to British workers and industry stands unquestioned.

Every week, thousands of employers phone the ACAS helpline for free advice about complications in the workplace.

ACAS helpline

Whether you’re a small medium or large business, you’re welcome to phone the ACAS helpline on 0300 123 1100. Lines are open 8am to 8pm, Monday to Friday; and 9am ’til 1pm on Saturdays.

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