Aeroflot: 0207 355 2233

If you’re flying to Russia or returning to the UK by Aeroflot, contact their customer service team at contact their London office directly on 020 7355 2233.


Aeroflot is Russia’s national (‘flag carrier’) airline. It is the largest airline in Russia, and is 51% owned by the Russian Government, so quite naturally is a transports millions of people between Russia and the UK each year. If you’re one such individual, you may find our contact numbers useful.

Aeroflot Phone Numbers

Customer service numbers

These phone number will put you straight through to Aeroflot’s UK customer service team.

Reservations / customer service
020 7355 2233 (local rate, London number)

Other numbers

Not all enquiries are most efficiently dealt with my calling the main customer service phone number. For example, there is a dedicated special assistance helpline for speedy resolution of special disability & dietary requirements of passengers flying by Aeroflot.

Special assistance
007 499 500 6527 (international rate number)

The telephone directory and call routing service