If you’re interested in your local water works, contact Affinity Water by phone on 0843 903 3251. This number is suitable for all general enquiries and customer service. Emergency numbers can be found at the bottom of this page.
Affinity Water is the local water provider to over a million customers in Southeast England. The modern utility has become renowned for its expertise.
The high standards held by British health regulators mean Affinity Water must work consistently hard to ensure their pipelines and infrastructure meet the strict standards set by UK regulators. Today the firm has many responsibilities over its drinking water, from testing for impurities or bacterial infection to detecting and repairing leaky lines.
Affinity Water’s present staff comprise an expertise that is expected of a firm of national importance. The company’s collective timeliness and skill has seen it receive official awards.
When to call
Non-urgent disasters: Mon-Fri 7am-8pm. Sat-Sun 8am-4pm.
Other enquiries: Mon-Fri 8am-5pm.
For all general enquiries for Affinity Water, phone the main telephone line:
0843 903 3251 or 01707 268 111
Emergencies, water quality, supply & leak enquiries
0345 357 2407
Metered bill enquiries
0345 357 2401
Non-metered bill enquiries
0345 357 2402
0844 822 1264
0845 7145 145
0845 278 0845
0845 9200 800