AOL: 0843 903 3231

Call AOL Broadband on 0843 903 3231 or 0844 499 5555; and for AOL Mail, software and web services, phone 0808 234 9279.


AOL is one of the world’s leading Internet service providers. Born in the United States, it stands for America Online as it was originally an American internet provider and has since grown to become a leading global media conglomerate supplying broadband to the UK and various countries around the world, meanwhile also publishing software packages and distributing news via its high-profile websites.

Formed in 1989 as Quantum Computer Services, AOL was among the first firms in history to offer an instant messaging program on the early Internet – this was known as AIM (AOL Instant Messenger). This revolutionary communicative method propelled the firm to prominence: by 2001 AOL had become one of the biggest online companies in existence. Its broadband was famous for having a dynamic IP address, its software was famous for being hard to remove from ‘infected’ PCs, and its core website network was popular enough to make AOL one of the top 5 web search engines (their search tool is now powered by Google).

Holding both print and online media outlets in its portfolio, AOL’s investments over the past 15 years have had visible, wide-ranging effects on the progression of the internet in general.

AOL Contact Details

AOL UK phonelines are open 8am to midnight, 7 days a week.

AOL Broadband

Phone number
0843 903 3231 or 0844 499 5555
Lines open 8am to midnight, 7 days.
Call this number for general enquiries, technical support, billing, cancellations, complaints, basically anything.
Calls to 0844 numbers generally cost only 5p per minute from a UK landline, but are a lot more pricey to call from a mobile phone.

Postal address
TalkTalk Telecom Limited (trading as AOL Broadband)
11 Evesham Street
W11 4AR

AOL Software and Web Services

Phone number
0808 234 9279
Call this number for help with AOL Mail, McAfee, System Mechanic, AOL Computer Checkup, basically any software or web service by AOL for people in the UK.
This number is free to call from a UK landline, but far from cheap to call from a mobile.

AOL Press Office

Phone number
0207 492 1000
This is a localised London number, so it’s quite cheap to call by both landlines and mobile phones.

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