BBC: 0843 504 3745

For general enquiries or complaints about the BBC, phone their Audience Services on this contact number: 0843 504 3745.

Queen of England visits BBC newsroom

The BBC is Britain’s public broadcaster – the government-funded company responsible for the UK’s first ever TV channels (BBC1 and BBC2).

They now offer massive range of news, entertainment and educational publications across across TV, radio and the internet – not to mention their educational books, CDs and DVDs.

BBC News Online in particular is famed for churning out a new story every 60 seconds.

Employing well over 20,000 people, the contemporary BBC is an important global broadcaster, particularly in countries which are part of the British Commonwealth. A pioneer in broadcasting for close to a century, the BBC has become synonymous with quality broadcasting in the realm of TV programming as well as news.

Despite recent difficulties in financing some of its expansive operations, the BBC remains a major player in broadcasting.

BBC Customer Service

Use these details for customer service and complaints about BBC content, staff, policy, etc.

Phone the BBC

Phone numbers: 0843 504 3745, 020 8743 8000 and 0370 010 0222.

Calls to 0370 numbers from within the UK are charged at your network’s standard price for local number calls, irrespective of whether you’re phoning from a mobile or landline – it’s the same price as phoning a geographic 01 number or their 020 8743 8000 helpline. Beware: calls are recorded and difficult ones are often featured as examples in BBC staff training programmes.

Beware: calls are recorded and difficult ones are often featured as examples in BBC staff training programmes.

Send a letter to the BBC

You can send a letter to BBC Customer Services at this address:

BBC Audience Services
PO Box 1922
Darlington
DL3 0UR

Contact Form

If you’d rather email the BBC, you can do, but not direct to their email address – you have to fill in their contact form (because they get so many enquiries, they need them sorted by the sender).

Contact Form: ssl.bbc.co.uk/faqs/forms

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