British Rail

If you’re looking to contact National Rail Enquiries, phone 0800 022 3720 or email customer.relations@nationalrail.co.uk

Note that British Rail (now defunct) is not the same as National Rail which still operates today.

British Rail (logo)

British Rail was from its founding in 1948 until its phasing out during the railway privatising of the late 1990s the official public-owned firm behind rail maintenance and travel in the UK.

Born out of the nationalisations carried out in the late 1940s by the then-socialist UK government, over its decades of operation British Rail became an iconic part of the national consciousness. The mid-to-late 20th century’s massive development of rail infrastructure and locomotives placed the British government-owned company at the forefront of innovation.

Though now defunct, modern campaigners point to the continuing popularity of the policy of rail re-nationalisation as a reason that British Rail should be reborn in modern times.

Bring Back British Rail (campaigners)

Contacts

National Rail

Most people caught hunting for contact details for the now-defunct “British Rail” are actually looking for National Rail, the UK network of trains companies, capable of answering enquiries about train travel destinations and departure/arrival times around the country.

Network Rail

Meanwhile, a small minority of people hunting for British Rail contact details are in fact looking for Network Rail contact details. Network Rail is Britain’s national railway maintenance service.

Contact National Rail

Post
National Rail Enquiries
Customer Relations
FREEPOST RSEH-TBGE-HBJJ
Plymouth
PL4 6AB

Email: customer.relations@nationalrail.co.uk
Phone: 0800 022 3720

National Rail’s customer helpline operates between the hours of Monday-Friday 9am-5pm (excluding Bank Holidays).

The telephone directory and call routing service