Cadbury World: 0121 486 4678

If you’d like to book a visit Cadbury World, contact the reservations team on 0121 486 4678 to get your tickets asap.

Manufacturing of Cadbury's Creme Eggs

The Cadbury World facility is located near the old manufactory and model village of Birmingham’s Bournville district. It is an important tourist attraction: the Cadbury name lays claim to millions of fans worldwide, for which guided tours at the Cadbury factory are paramount. Demand from chocoholics grows year by year, receiving particular enhancement thanks to the company promoting its existence to the growing hordes of chocolate devotees it lays claim to all around the world. So popular was the UK original, a second Cadbury World has opened in Dunedin, New Zealand!

Big chocolate bars at Cadbury World

A family-friendly activity, the Cadbury World exhibits combine informative lecture about the making of chocolate in all its many varieties, together with fun examples of factory machines in action. Actors play the roles of members of the Cadbury family, and tell of the efforts and tribulations that accompanied establishment of the fledgling company. The heritage of the Cadbury business, whose initial hit was in making cocoa for hot chocolate during the 19th century and WW1 years, also receives coverage. The presentations on offer are split into fourteen distinct sections of the facility.

Combining human tour guides with video and animated displays plus actual machinery, the tour is among one of the most impressive and imaginatively comprised in the UK today. Those taking the tour have the chance to buy confectionary from the business direct at reasonable prices afterward.

Mini Eggs car ride

How to contact Cadbury World

You can phone Cadbury World on 0844 880 7667 – this is their main official advertised contact number. Alternatively, you can call them even cheaper on their direct Birmingham contact number 0121 486 4678.

Call this all-in-one helpline number for bookings, general enquiries, feedback and complaints.

Lines are open 9am-5pm weekdays and 9am-2pm weekends.

Alternatively, you can email your enquiries to or send a letter to Cadbury World at their physical address in Bournville:

Sales & Marketing Department,
Cadbury World,
Linden Road,
B30 2LU,
United Kingdom.

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