Debenhams: 0843 504 7229

Phone Debenhams’ Customer Service on 0843 504 7229. This helpline is suitable for general enquiries – for help with orders via the Debenhams website or in store.

Debenhams - Market Street, Manchester

Debenhams has long been known as one of the UK’s leading department store brands, with a branch typically accessible from high-profile building on the high street in any major city in the UK.

For more than 20 years the chain has sourced and designed its own fashion range – constantly extending and improving its products for its customers.

Tracing its roots back almost 250 years to a small, family-owned enterprise, Debenhams’ is now a major high street brand with over 30,000 employees globally and an annual revenue exceeded 2 billion pounds.

Debenhams Phone Numbers

Customer service / General enquiries

Phone this number in the first instance if you have a general enquiry or problem that needs a quick resolution.

Phone: 0843 504 7229
When: Monday-Friday 8am-11pm. Saturday-Sunday 8am-8pm.

Note that this number is charged at 5p per minute from a standard BT landline (mobiles charged more) and is suitable for all enquiries, but if you’d like to be put immediately through to any particular department, have a browse through the direct dial numbers below before making your call.

Online clothing, health, beauty, home & furniture

Phone: 0844 800 8877 or 0344 800 8877
When: Monday-Friday 8am-11pm. Saturday-Sunday 8am-8pm.


Phone: 0844 561 6161 or 0344 561 6161
When: Monday-Friday 8am-11pm. Saturday-Sunday 8am-8pm.

Online large electricals & laptops

Phone: 0871 984 1922 or 01484 448922
When: Monday-Friday 9am-5pm

Online flowers, wines, hampers & personalised gifts

Phone: 0843 523 6121 or 020 3696 1129
When: Monday-Friday 9am-5pm

Corporate Hampers

Phone: 0344 2481669
When: Monday-Friday 9am-5pm

Made-to-measure curtains

Phone: 0330 660 0941
When: Monday-Friday 9am-5pm

Everything else

Phone: 0844 561 6161 or 0344 561 6161
When: Monday-Friday 8am-11pm. Saturday-Sunday 8am-8pm.

NOTE: calls to Debenhams’ 0871 numbers from a BT landline are charged at 10 pence per minute, 0843 & 0844 numbers from a BT landline are 5 pence per minute. Calls to these numbers from other networks can vary, and from mobiles tend to cost far more. The 01, 02 and 03 numbers, however, are all treated as standard localised numbers so they’re the cheapest option if using a mobile phone.

Write to Debenhams

If you don’t fancy using the phone, send Debenhams customer relations a “snail mail” letter instead, at this address:

Customer Relations
Debenhams PLC
10 Brock Street
Regent’s Place
United Kingdom

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