Eurostar: 0843 504 7195

Contact Eurostar Traveller Care on this number: 0843 504 7195 / 03432 186 186 / 01233 617 575. Phone either of these Eurostar contact numbers to get help with your Channel Tunnel journey now.

Eurostar (train)

Eurostar is one of Europe’s most famous high-speed rail services. The entirety of its train fleet operate through the Channel Tunnel between London and Paris.

Boasting some of the continent’s most technically advanced bullet trains capable of speeds up to 300km/hour, Eurostar has since its formation in the early 1990s continually sought to advance its operations. Much of the company’s energy is vested in an expansion of its lines, such as through the UK government’s much-debated High Speed 2 (HS2) initiative.

Operating at a sustained punctuality exceeding 90% and serving many thousands of continental rail travellers every year, Eurostar continues to prove itself as a top class rail company.

As an international train operator which runs services between the UK and the European mainland, its trains cross through the Channel Tunnel which is itself a colossal engineering project that opened for the public in the early 1990s. Having run trains through this network since the completion and grand opening of the tunnel system, Eurostar takes pride on running a top class service whose refinement and timeliness is unrivalled.

A large part of Eurostar’s appeal is its relatively low prices, even when partnered with corresponding UK mainland rail companies. The possibility of a return journey to and from the South of France for well under £200 for instance is attractive to those in England wishing to enjoy a getaway with a difference. The romance of a train journey zipping past beautiful continental villages, wineries, farms and country lanes is not to be underestimated.

Technologically, the trains Eurostar runs far exceed most local services in terms of facilities and speed. Each day, several trains on the Paris – London route depart on an hourly basis, only rarely failing to keep time. Staff and attendants working for the service are, as a rule, impeccably polite; every train runs a small bar and refreshments carriage; seats are highly comfortable; plus there are expansive luggage storing areas with no baggage limit.

Eurostar trains operate to France, Belgium and the Netherlands, with transfers available to take passengers onward through the rest of Europe. For your next continental getaway, perhaps the class and style of this train is worth considering?

How to contact Eurostar

Contact Eurostar the traveller care team on 0843 504 7195 / 03432 186 186 / 01233 617 575.

Phone lines are open:
Monday to Friday 8am to 7pm
Saturdays, Sundays and UK Bank Holidays 9am to 5pm

If you’re rather email than phone, send your email to traveller.care@eurostar.com however if it’s a pre-journey enquiry you’re advised to phone or use the online contact form instead of email directly in the first instance.

The telephone directory and call routing service