Genting Arena

If you need to book tickets for a show at the Genting Arena, or if you have a general enquiry, phone 0844 338 800 to be put in contact with their expert customer service staff.

The Genting Arena in Birmingham is part of the greater National Exhibition Centre complex. Formerly the NEC Arena, the venue received its current name in January 2015 when casino owners Genting struck a sponsorship deal with its owners.

Hosting the best in concerts for 35 years, the arena stands firm as a venue of music entertainment brilliance fit for the biggest acts. A typical year’s roster sees chart topping groups and soloists feature alongside classic pop and rock acts; capable of fitting over 16,000 people, it’s easy to see why the Genting Arena is a primary port of call for music’s biggest stars touring the UK and Europe.
Fully outfitted with television cameras, the Genting Arena often hosts some of the country’s hottest TV shows and award spectacles. ITV’s X Factor frequently makes use of the arena, as does the BBC for its Sports Personality Awards. By all analyses, this venue is set to host some of the hottest acts and event spectacles for decades to come.

Would you like to contact the Genting Arena to book concert tickets or address a customer service matter?

Simply phone 0844 338 800 to get through to their expert customer service department: staff are on hand to handle enquiries, feedback, complaints plus ticket and event booking requests.

For written enquiries and programme requests, write to:
Customer Care Department, Perimeter Road, Birmingham, B40 1NT, United Kingdom

The Genting Arena also deals with requests via e-mail; for feedback, write to, and for tickets and general enquiries you can email If you want to arrange hosting for an event or act, you can e-mail

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