InterContinental Hotels Group (IHG)

You can contact the InterContinental Hotels Group (IHG) by phone on this number: 02033 499 033.

Alternatively, you can write to them (see address below) or use their online customer service form (see their official website).

About IHG

InterContinental Hotels Group (IHG) is one of the world’s biggest international accommodation chains.

Having grown as an offshoot from the much-revered Bass brewery, IHG today oversees and manages a collection of distinctly branded hotel types such as the world famous Holiday Inn. Regularly expanding its burgeoning portfolio of hotels, IHG is constantly attempting to better its many contrasting and varying services.

Presently moving into the market for Chinese travellers and businesspeople with their Hualuxe brand, IHG today is a prospering and expansively ranging worldwide hotel business.

How to contact IHG

Phone numbers

The main phone number for IHG is: 02033 499 033

This is the direct number for their UK head office in London.

The InterContinental website warn visitors of call charges for those who ring their 0203 number, however, the website does not advise how much these call charges amount to per minute. Fortunately, we can advise: this number costs the same to call as all 01, 02 and 03 numbers do – that is your standard local rate set by your phone company. Therefore we can assume when they say “toll charges may apply” they are simply saying it’s not a freephone number.

Also to be found on their website are some 0871 telephone numbers, they are: 0871 226 1111 and 0871 221 2478 (booking hotline).

Calls to which are charged at 13 pence a minute (plus your phone company’s set access charge for dialling 0871 numbers). However, be aware that if you are calling these telephone numbers from a mobile phone you can expect much higher call charges – all call costs are generally higher when calling from a mobile phone as compared to when calling from a landline phone.

Postal address

If you wish to write to IHG, you can do so by sending your letter to this address:

InterContinental Hotels Group PLC,
Guest relations,
Oak Court,
Dudley Road,
Brierley Hill,
West Midlands,
DY5 1LG,
UK.

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