Contacting Openreach is easy – just phone them on 0843 504 7221 for customer service and technical support, or call their freephone contact number 0800 023 2023 to report a fault or problem with any work conducted by their engineers.
Openreach (formerly “BT Openreach”) is the on-the-streets network engineering and installation wing of British Telecom.
Part of the firm’s remit is to talk and co-operate with the hundreds of UK communication providers. These include small and large Internet Service Providers, together with local and nationally operating telephone firms. Crucial infrastructure, such as telephone poles and underground wiring, are frequently replaced by Openreach personnel.
Performing tens of thousands of maintenance jobs every year, BT Openreach remains vital to the continued good working order of Britain’s communication network.